Insight: 'the capacity to gain an accurate and deep understanding of someone or something.' Source: Oxford Dictionaries
Put more simply: understanding how something works.
Who am I? Who is the other person?
Paying more attention to this on a continuous basis.
In everyday life we increase our insight in all sorts of ways.
We observe, we hear, we think, we experience, we discuss, we read, we try, we make mistakes.
We can summarise this as: Assessing, Understanding, Experiencing
Exploring. Determining. Identifying.
In other words, revealing characteristics, competences, motives and talents.
What gives you more energy? What do you find easy and what is difficult? What are the things you prefer and what do you dislike? Where do you feel comfortable and where not?
We assess you using our personality questionnaires, amongst other things.
'You can only see it if you understand it.' Understanding how things work. Making the link between things and becoming aware of them. Recognising cause and effect relationships. Being able to translate this into improved effectiveness: what works, what doesn't?
Creating understanding by using discussions, training or computer-based training.
Fully feeling. Discovering. Experiencing.
Experiencing something as a breakthrough for personal growth. From idea to behaviour, from thinking to doing, from knowledge to character. Moving around inside your learning zone, without moving outside of your own comfort zone.
Situations that relate to everyday practice; the experience is the same as in real life. Together with our Experience Director. From practice interview to power sessions, experience workshops, films, improvisation simulations and cabaret.
Cooperation is the single reason that every organisation exists. The cooperative conditions define the quality of the output: culture, leadership, motivation, contentment, etc.
From our perspective: the climate of cooperation.
The conditions that determine whether cooperation is encouraged or deterred. Because maximum performance is only achieved in a climate where there are conditions of mutual trust, a feeling of safety and where people are given the space to be vulnerable.
Relying on someone else. Being able to trust and count on each other. Integrity plays an important role, especially from management. But also norms and values.
Are they respectful and open? Or is their attitude closer to contempt and secrecy?
How much fear and dread drive behaviour? The presence of tension, strain, apprehension, intimidation, threat. The degree to which people can react to opportunities compared to being punished for differences. Can you be yourself? Is there room for initiative and proactive contribution? Are people allowed to make mistakes? A safe climate makes it possible for self-development.
To what extent are our human imperfections visible and open for discussion? Permission to be vulnerable nurtures our need for recognition of who we are, without feeling shame. It creates unity and connection. It means that everyone feels at home, freeing them to explore new frontiers.
Communication is a crucial factor.
Back to the basics of: me, you, we.
Me with you, us together.
If your communication connects perfectly with others, it creates a connection. And connection is the foundation for success: mutual understanding leading to trust, leading to effectiveness. So we achieve our goals.
It starts with yourself. The way you communicate depends on who you are as a person. Aware of your qualities and weaknesses in your contacts with other people. How do other people see me? What is the effect of that?
Also the key to personal development: learning to use the most effective communication style in every situation.
Recognising other people's communication styles. Colleagues, neighbours, sports team members. Being able to join in and adapt your behaviour to others.
Other people are more prepared to listen, react more positively, increasing your influence. Good and bad labels are set aside, differences are valued. Effectiveness increases.
The team, the department. Insight into the varying communication styles of the team members. Understanding why meetings, discussions and decision-making work the way they do.
Making effective use of each other's different qualities. Understanding and insight as the basis for making how people communicate more effective, more enjoyable and more valuable.